Contact
FAQ
Use this text to share information about your product or shipping policies.
Can my recruit order these items?
Recruits cannot order ANY of the photo products sold online and vice versa. They can order a portrait package of the dress photo, yearbooks, etc. They can also order videos but most of them do not, and they come in different formats, like a DVD. But they cannot order camo photo packages or anything else sold online.
You are more than welcome to wait and see what your recruit ordered before ordering, but please do NOT write and tell your recruit to NOT order something, that could cause problems for us and they will miss out on great products and a special gif for family members. You will not have any duplicate orders!
How long will it take to get my order?
The photo USB ships roughly 6 weeks after graduation, the download version typically comes around that same time.If it has been longer than 8 weeks call the office and they can help - 951-240-5538 - Mon - Fri 9AM to 4PM PACIFIC time
Photo Items
Recruits don't have portraits taken until roughly 30 days into training. We then have to edit them before printing. After that period, photo items typically ship out within 3 weeks of your order.
Family Day and Graduation Products
Family Day and Graduation items like t-shirt, banners, etc., will definitely arrive before graduation. At the latest about 1 week before graduation but typically a bit sooner than that.
Do you ship overseas?
No, we do not ship overseas or to Puerto Rico. If you need shipping to PR call the office to order - 951-240-5538
Contact Us